---
id: department-0011
title: "How do I schedule a service appointment, and what should I expect?"
category: department
subtopic: service-schedule
page_type: department
source_url: "https://www.genesisofdownersgrove.com"
tags: ["service", "scheduling", "appointment"]
questions:
  - "How do I book a service appointment?"
  - "What hours are you open?"
  - "How long does service take?"
related: [service-maintenance-intro, service-oil-fluids]
dealer: Genesis of Downers Grove
---

Scheduling service at Genesis of Downers Grove is easy. You can call our Service team at (630) 598-9950, visit us at 2424 Ogden Ave, or use our website to book online. We'll work with your schedule to find a convenient time.

When you arrive, our team will understand your service needs, inspect your vehicle, discuss findings with you, and handle the work using genuine Genesis parts and our factory-trained technicians. We can often complete routine maintenance (oil, fluids, filters) while you wait, or provide a comfortable waiting area and updates on progress.

Whether it's your first service or part of your regular care routine, we're committed to getting you back on the road safely and quickly. Call (630) 598-9950 today to schedule.