---
id: guide-0009
title: "How to schedule your first service appointment at Genesis of Downers Grove"
category: guide
subtopic: scheduling-service
page_type: guide
source_url: "https://www.genesisofdownersgrove.com"
tags: ["service", "guide", "maintenance"]
questions:
  - "How do I schedule a service appointment?"
  - "What are your service hours?"
  - "Can I schedule service online?"
  - "How do I book my first maintenance visit?"
related: [first-service-visit, maintenance-oil, maintenance-tires]
dealer: Genesis of Downers Grove
---

Keeping your Genesis running smoothly starts with easy, convenient service scheduling.

**How to Schedule**
Contact our service department at **(630) 598-9950** and let them know the type of service you need-oil change, tire rotation, inspection, or other maintenance. Provide your vehicle's year, make, model, and current mileage.

**Book Online**
You can also visit **https://www.genesisofdownersgrove.com** to schedule service online at your convenience. Select your preferred date and time, and we'll confirm.

**What to Have Ready**
- Your vehicle keys
- Service records or warranty information if you have them
- List of any concerns or symptoms you've noticed

**Flexibility**
We understand life is busy. If you need early morning, evening, or same-day service, ask about availability. We'll do our best to accommodate you.

**First Visit Tips**
Arriving a few minutes early helps us understand your vehicle's history and address all your concerns.

Ready to book? **Call (630) 598-9950** or visit us at **2424 Ogden Ave, Downers Grove** to schedule your first service today. We look forward to caring for your Genesis.