---
id: guide-0016
title: "How do I order genuine OEM parts and accessories for my Genesis?"
category: guide
subtopic: ordering-parts
page_type: guide
source_url: "https://www.genesisofdownersgrove.com"
tags: ["parts", "guide", "service"]
questions:
  - "Where can I buy Genesis parts?"
  - "What's the difference between OEM and aftermarket parts?"
  - "How do I know which part I need?"
  - "Can I order parts online?"
related: [warranty-basics, maintenance-schedule]
dealer: Genesis of Downers Grove
---

## Why Genuine OEM Parts

Genesis OEM (original equipment manufacturer) parts are engineered to fit and perform exactly as designed. They come with quality assurance and preserve your warranty coverage. Using genuine parts keeps your vehicle running at peak reliability and resale value.

## How to Order

Our Parts department at Genesis of Downers Grove makes ordering simple. You can **call (630) 598-9950** with your vehicle's VIN and the part you need-our team will locate it, confirm availability, and arrange pickup or delivery. If you're unsure which part you need, describe the issue and our experts will guide you.

Visit **https://www.genesisofdownersgrove.com** to browse our parts and accessories online, or stop by **2424 Ogden Ave** to speak with our Parts team in person. We stock a wide range of genuine Genesis components and can order what we don't have on hand.